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Senior Desktop Support

Kforce Technology

This is a Contract position in Secaucus, NJ posted July 20, 2020.

RESPONSIBILITIES:

Kforce has a client in Secaucus, NJ that is seeking a Senior Desktop Support. Multiple locations throughout US are available. The contractor will need to be physically onsite for each workday. Key Tasks:

  • Use of universal safety procedures for laboratory environment including using Personal protective equipment & Social Distancing requirements
  • Responsible for supporting the upgrades of Desktops & Laptops from Windows 7 to either a new system on Windows 10, or an in place upgrade to Windows 10 or an upgrade to Igel Linux OS
  • Responsible for providing end users support post upgrade
  • Responsible for mutually scheduling the end user upgrade including proper communication with end users on timeline and ETA of migration completion
  • Physically remove old hardware and install new hardware at a given site for a user; Able assist in the Quest ITAM Hardware Disposal Process
  • May be asked to assist in troubleshooting of hardware and software problems for desktop and laptop computers

Job Requirements:

REQUIREMENTS:

  • Professional (as well as manage stress/pressure)
  • Quick learner (eager to learn, can listen attentively & take notes)
  • Time Management skills (can juggle multiple requests sensibly, punctual)
  • Respectful personality

Technical Skillset Required:

  • Windows 7 Proficiency
  • Office/Outlook 2010 Proficiency
  • Windows 10 Proficiency
  • Office/Outlook 365 Proficiency
  • User Data/Email migration (OneDrive & conventional data transfer)
  • Understanding of Laptop/Desktop Encryption (Bitlocker & Credant)
  • Microsoft SCCM Application Deployment
  • IT Asset Management tasks
  • Citrix Workspace familiarity
  • Strong written and oral communication skills
  • Successful experience with managing multiple tasks
  • Ability to interact with various departments within the organization and communicate to various management levels
  • Daily worked hours cannot exceed 8 hours; 8:30am-5pm local time which will give 8 hours including 30 minutes break/lunch

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.