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Nutrition Account Manager


This is a Contract position in South Brunswick, NJ posted March 25, 2020.

REMOTE POSITIONS LOCATIONS: MID ATLANTIC (NEW JERSEY; PHILADELPHIA; DE; BALTIMORE/DC) We are excited to announce that Diplomat, CastiaRx and EnvoyHealth are now part of the Optum family About Diplomat Pharmacy: Diplomat Pharmacy, Inc.

is the nation’s largest independent provider of specialty pharmacy services
– helping patients and providers in all 50 states.

We build solutions for today’s issues while laying the groundwork for tomorrow’s healthcare.

Rooted in specialty pharmacy, our brands harness innovation to create a healthier world.

These include:
• Diplomat Specialty Infusion Group: Our specialty infusion services deliver treatments nationwide, but a high-touch approach makes our care personal.

• Diplomat Specialty Pharmacy: We help patients across the country face complex and often rare conditions.

• CastiaRx: The industry’s leading specialty benefit manager, combining full-service pharmacy benefit manager capabilities with deep specialty expertise.

• EnvoyHealth: EnvoyHealth is a full-service healthcare solutions company using innovation and technology to help partners improve lives.

Headquartered in Flint, Michigan, we are more than 2,000 professionals working together nationwide to help patients realize health, happiness, and longer, fuller lives.

What We Offer: Diplomat understands that high quality people are required to deliver high quality care and services to our patients and customers.

We combine a strong culture with meaningful work.

Being part of a patient’s care team is challenging, important, and rewarding.

Diplomat needs strong, effective talent to lead our employees in a fast-paced and dynamic environment that fosters team work, learning, and career growth.

At Diplomat, we encourage our employees to continuously learn through our internal Diplomat University classes as well as our Organizational Development team that offers leadership training and development.

Listed below are some of the other benefits enjoyed by our team: Matching 401K – 100% vested on the day you sign up Excellent Medical, Life, Dental & Vision Insurance Short and long term disability Insurance 9 Paid Holidays 3 weeks PTO Summary: The Nutrition Account Manager is responsible for all sales activities in a specified territory and growing top line revenues.

The Nutrition Account Manager implements territory sales activities and is responsible for achieving sales objectives.

Customers include physicians, hospitals, clinics, payors and consumers in the territory.

Education/Experience: Bachelor’s Degree and 2 years of sales experience required or Associates Degree Nursing (ADN) and 4 years of sales experience required.

Healthcare background required with TPN experience preferred.

Clinical healthcare experience preferred, parental nutrition (PN) experience preferred.

Certificates and Licenses: Must have a valid driver license Duties and Responsibilities include the following.

Other duties may be assigned.


Promoting Diplomat/ThriveRx products and services to physicians, patients, payors and other customers in a geographic territory.


Development of strategic and tactical business plans based on local and regional market 3.

Execute contracts with Diplomat/ThriveRx customers based on approved pricing and terms.


Assist in development of programs, services and materials specific to targeted disease state.


Maintains customer base.


Stays current on new nutrition products and services.


Provides consumer educational services including; disease education, community resource referrals, community based program enrollment, referrals to clinicians as needed.


Appropriate documentation of patient communication.


Achieves territory sales plan and objectives.


Provides local/regional representation of Diplomat/ThriveRx with various consumer related non-profit organizations as needed.


Identifies new program and new business opportunities for the company; reports to the Nutrition Services Director.


Works collaboratively with clinical team to achieve customer and patient service goals.


Acts as corporate representative when interfacing with patient communities.


Involves reimbursement and operations when negotiating and implementing contracts 15.

Completes all sales reports on a timely basis and submits to the Nutrition Services Director 16.

Completes required reporting and accounting of time and expenses within the required timeframe 17.

Participates in sales training programs.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirement: Up to 75% Must have access to a dependable vehicle with the minimum auto insurance as required below: $250,000/$500,00 bodily injury $100,000 property damage OR $300,000 combined single limit (CSL) Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability: Ability to comprehend and apply principles of basic math while analyzing data and generating reports.

Reasoning Ability: Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft products.

Information Security Expectations: While performing the duties of this job, the employee is required to abide by Diplomat’s information security policies, employee handbook and security and privacy regulatory requirements.

Each employee is responsible for the secure and appropriate handling of Diplomat information, information received by customers, other companies and/or external parties.

Knowledge, Skills and Other Abilities:
· Time management
· Oral and written communication skills
· Professionalism
· Exceptional reading skills
· Organizational skills
· Fact finding and problem solving skills
· Detail oriented
· Phone etiquette
· Computer literacy
· Ability to work well with others
· Ability to work with a team
· Prioritizing skills
· Dependable
· Ability to use discretion to maintain confidentiality
· General knowledge of internet navigation and research, email, fax transmission, and copy equipment
· Knowledge of specialty pharmacy
· Participate in continuous quality improvement activities Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.

The employee is frequently required to walk; sit and use hands.

The employee is occasionally required to stand.

Equal Employment Opportunity and Affirmative Action: Diplomat provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, Diplomat complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Acknowledgment: This job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this role.