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ATM Support Analyst

Ampcus Inc

This is a Contract position in Parsippany-Troy Hills, NJ posted December 11, 2019.

Job Description : The ATM Installation Network Analyst will perform the pre-live and live day connectivity tasks to bring ATMs live on the Card Services ATM Driving Platform.

Pre-live tasks consist of system and equipment configuration and connectivity pre-tests to ensure a successful day of installation.

In addition, the ATM Installation Analyst is responsible for the removal of equipment and system configurations when ATMs are deleted or go through a connectivity redesign.

The ATM Installation Analyst also engages other support teams within Card Services and other business units to resolve troublesome ATM Installations.

Responsibilities: Implement TCP/IP based networks for ATMs for Clients EFT.

Provide support for ATM installations and troubleshooting connectivity related issues Use network analysis tools, such as, a Sniffer, Data Scope, Netrix, to analyze and troubleshoot network connections The individual will be part of a call desk, answering calls from vendors as they come in Ensure that the daily scheduled ATM installations are executed and completed with quality and client focus to ensure successful installations that meet or exceed client expectations.

Raise quality risks to management and recommend solutions to keep projects on target.

Partner within and across teams to enhance collaborative efforts.

Establish feedback loops with downstream implementation teams to recommend additional process/procedural improvements that enhance the quality of ATM installations.

– provided by Dice