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End User Engineer

Mindtree Limited

This is a Contract position in Livingston, NJ posted March 29, 2020.

About Mindtree Mindtree NSE MINDTREE is a global technology consulting and services company, helping enterprises marry scale with agility to achieve competitive advantage.

ldquoBorn digital,rdquo in 1999 and now a Larsen Toubro Group Company, Mindtree applies its deep domain knowledge to 350 enterprise client engagements to break down silos, make sense of digital complexity and bring new initiatives to market faster.

We enable IT to move at the speed of business, leveraging emerging technologies and the efficiencies of Continuous Delivery to spur business innovation.

Operating in more than 15 countries across the world, wersquore consistently regarded as one of the best places to work, embodied every day by our winning culture made up of 21,000 entrepreneurial, collaborative and dedicated ldquoMindtree Minds.rdquo Job Title End User Engineer Location Livingston, NJ Duration Contract Contract to hire Job Description This role is for an End User Engineer.The candidate will be responsible for setting up Ivanti as a new set up and migrate configuration from existing environment.

Assist users with Desktop data migration (which includes Home drive, Shared folders).

Assist with OneDrive setup for users.

Roles and Responsibilities At least 5 years of experience in managing DesktopsLaptops and End User Technologies.

Experience with InstallationConfigurationMigration of Ivanti.

Experience in Desktop OS migration projects.

Provide hands-on technical support for all computer and user related needs including troubleshooting desktop support issues, coordinating equipment installations, upgrades and moves.

Experience with End User Computing Products, Systems and Protocols such as windows server and desktop installation, configuration and management including user profiles, network addressing, VLANS, DNSDHCP, Wi-Fi Network and firewalls.

Experience in providing computernetwork support relating to software and hardware problems reported by users.

Scripting ability to automate EUC functions.

Experience installing, maintaining, troubleshooting and using Windows operating systems.

Experience troubleshooting operating system support, network connectivity issues and overall performance troubleshooting.

Experience with Citrix client Troubleshooting.

Experience with Troubleshooting Print Server and Cloud Printing related issues.

Experience with Mobility Solutions.

Experience with firewalls and security related issues Experience with Microsoft Active Directory Excellent Written and Verbal communication.

Excellent customer interaction and customer service skills.

Basic concepts of problem determination Creativity and analytical ability.

Knowledge about ITIL framework Incident, Change and Problem management.

Ability to work independently and as part of a team.

Ability to handle stressful situations.

Ready to work in odd hours and weekends due to Project requirement.