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IT Operations Manager

Boston Associate Software Systems

This is a Contract position in Woodcliff Lake, NJ posted March 28, 2020.

Responsibilities Supervises Level 2 and Level 3 global support teams on a daily basis.

Monitors and reports support team performance to IT and Business stakeholders Is escalation point for all urgent support andor system issues Plans, supervises system upgrades and continuous improvement initiatives Experience 5 years of experience in managingleading IT support team in a GxP environment Experience in technologies such as Oracle Clinical, Veeva, SharePoint, SAS, ELN Thorough understanding of GxP Validation process Biotech Life Sciences experience is a big .